FAQ

Online Products

1. I have paid for the online simulations. When will I be able to access them?

You will receive immediate access after placing your order. This access will remain active until the date of your exam.
Due to update periods, your content will be available based on your exam date.

2. I am unsure about one of the answers - can I email you to ask for an explanation?

We generally like to let our clients try to find the answers themselves since that is where you really learn and dig deep into the manuals. As you are reading to find some little detail that leads to the answer, all of the information that you skim over gets retained. If you really get stuck, the references provided will lead you to the correct answer. Having said that, of course, we are here to help, so send an email anytime.

3. How often does your material gets updated?

All of our material is updated according to the 90-day cut-off period established by the ICCRC before every exam.
Therefore, in one year, we have 4 different cycles in which we offer Exam Preparation online products. Each of these cycles has an update period, which begins after each ICCRC Entry-To-Practice Exam date.

4. Do you also offer IELTS/TEF training?

Yes, we certainly do. We have 3 TEF and 2 IELTS instructors on staff who are experts in their field with whom we have developed content in these areas.
If you buy our full package will get 60-days free access to one of these exclusive content. You can choose between IELTS or TEF/TEFAQ training.

5. What if I need additional information?
If the previous answers have not resolved your concern, go to our contact page here.
We suggest that to obtain focused attention, you must properly direct your request according to the corresponding area.

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