In this case, we can give you a credit to be used towards any product/service from any of our different branches.

All our materials are updated according to the 90-day cut-off period established by the CICC before every exam. Therefore, in one year, we release different editions, each one relevant to a specific exam.

The Premium and Full Packages are only offered in English. However, we can substitute your seminar participation by the Seminar recording in French, and the Seminar Exam Simulation and Test Day Data Booklet by their French version.

Unfortunately, the rest of the materials are only available in English.
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We recommend purchasing our books and seminars 2.5 months before your CICC Exam to receive the most current edition (relevant to your exam). When there are changes, refer to our Facebook page and blog to keep yourself updated.

It is recommended for you to purchase our materials within 2.5 months of the exam. As such, if you order our material and then decide to take the exam later, you can update yourself through our Facebook page and blog. If you would like to re-order the material (not recommended), you will receive the same discounts that are currently available on our shop page.
* Please consider that only the content touched by a change in immigration law will be modified. Unless necessary, we do not replace questions from one edition to another.

No, the content is the same. They are only two different formats.

You will receive immediate access after placing your order*. This access can be found within your account and it will remain active until the exam date you typed in when placing your order without the possibility of an extension.
* Please consider the update period if you are placing your order around 90 days before your exam date.

We generally like to let our clients try to find the answers themselves since that is where you really learn and dig deep into the information. If you really get stuck, consult the references provided within your account to get an explanation.

If the lesson you are looking for is not within your account or as part of our Free Lessons, then such lesson has not yet been released.
Whenever a lesson is added, it will automatically appear on our website or within your exclusive content (if applicable).

The recording of the seminar will only be available within the week after the live seminar for that specific round has passed. You can take a look to the upcoming live seminar calendar to have a better idea of when you will have access to such video.
Your access will remain active until the exam date you typed in when placing your order without the possibility of an extension.

Your access will start automatically after placing your order*and it will remain active until the exam date you typed in when placing your order without the possibility of an extension.
* Please consider the update period if you are placing your order around 90 days before your exam date.

Unfortunately, it is not possible.

Not a problem, you can choose the option Seminar without Test Day Booklet which includes a discount since you already have this book. During the seminar, we will provide you with a specially designed 135-Question Exam Simulation that is only available for seminar attendees, so feel free to order all 4 books (Test Day Data Booklet + Exam Simulations #1, 2 and 3) and decide later if you want to take our seminar.
Kindly note that if you take the seminar and then order any of our booklets, those books will be at a regular price which is why most people prefer to order the Premium Package from the beginning.

Yes, we can change your seminar participation to a later date or put it on hold for up to 6 months. In the last case, you need to contact us at least three weeks before the session you want to join (seminar calendar) to reserve your spot.

Yes. However, you will need to arrange this service by yourself.
You just need to contact us at info@exampreparation.ca before placing your order and we will give you a coupon code to discount the original shipping fee along with the details of your package and the address where you can send your courier to pick it up.

Yes. After placing your order, we will contact you to give you the shipping options you have and the surcharge to be paid.

You can track your order with the number you received in a separate email by Canada Post. Check both your inbox and spam folder to retrieve such email.

You can go to https://exampreparation.ca/client-login/password-recovery/ and follow the instructions to reset it. Remember to check both your inbox and spam folder to retrieve the recovery email.

Make sure that you are checking both your inbox and spam folder since the message could have gone there. If you still cannot find your confirmation, please send us an email to orders@exampreparation.ca and we will help you.

The CICC uses a method that allocates a certain amount of points to questions based on their difficulty, so there is no way of knowing exactly which score you would need. However, if you score 80% on our exam simulations, you are likely ready for the actual CICC exam.