Terms and Conditions

WHO WE ARE

The domain name www.exampreparation.ca belongs to Integra Canadian Immigration Services Inc. (“Integra”). Your use of Exam Preparation internet site or any of the services offered therein is subject to the following conditions. Your use of our websites and any associated services offered through constitutes your acceptance of these terms, including future amendments made thereto.

LEGAL INFORMATION

This website as well as the materials and features offered through are copyright ©2012-2023 Integra Canadian Immigration Services Inc. All rights reserved.

The Exam Preparation names and logos and all related products and services are marks and property of Integra Canadian Immigration Services Inc. All rights reserved.

OVERVIEW

The following rules and regulations apply to all visitors or users of this website. By using this website, you agree to be bound by these rules and regulations, as they may be modified by Integra Canadian Immigration Services Inc. (“Integra”) at any time and posted on this website. In the event of a violation of these rules and regulations, Integra reserves the right to seek all remedies available by law and in equity for such violations.

COPYRIGHT INFORMATION

All the contents of this website as well as the products, services and features offered through are protected from copying under the Canadian and International copyright laws and treatises. Any unauthorized copying, storage, distribution, re-selling, transmission, alteration, performance, display or other use of this material is prohibited and will result in a complaint to the CICC, your academic institution, and a lawsuit of $100,000 per unauthorized copy.

PRIVACY POLICY

Integra uses your IP address to help us identify problems with our web server and to administer our web site. Integra also uses your IP address to collect demographic information for internal use of our company. These statistics are used to improve our web site and ensure that it provides the optimal web experience for visitors.

Integra does not disclose, sell, resell, lease, or license your personal data, such as your name, phone number or email address, to any third party websites. We may, however, share non-personal and anonymous information, such as domain name and IP address, the web pages visited and the links clicked.

You have the option of submitting personal contact data in the course of visiting our site. These contact details are stored in our secure datacenter so that we may respond to any requests made by you. Persons who supply us with their telephone number and email address online will only receive contact from us with information regarding their orders and/or inquiries.

Online seminars may be recorded and used in our materials.

DISCLAIMER

Texts appearing on this website are to be considered as reference material intended to facilitate user comprehension and do not constitute legal advice and do not create a Consultant-Client relationship.

Integra assumes no responsibility for the accuracy or completeness of the information or the suitability of any publication, advice, opinion, statement or other information displayed, sold or distributed through this website. This information could contain technical inaccuracies or typographical errors, and information can be changed, updated and deleted without notice. In addition, Integra assumes no obligation to update or to continue to post/publish the information.

In the event that a third party provider such as courier services, printing services, shipping services or any other involved in the production and distribution of the material sold through this website incur in unexpected delays affecting the regular delivery time of such material, Integra assumes no responsibility for the third party provider services and/or delays.

Links and pointers to other sites or information sources are provided for the user’s convenience. Integra does not control or guarantee the accuracy, relevance, timeliness, or completeness of this third parties information. You use or follow these links at your own risk and Integra will have no liability for any damages or losses incurred or suffered by you arising out of or in connection with your use of such links.

This site is the property of Integra. Other sites may link to this site provided that (1) express written permission is granted by Integra and (2) such links do not imply endorsement, sponsorship or affiliation.

LIMITATION OF LIABILITY

In no event Integra will be liable to any party for any direct, indirect, incidental, special, consequential or punitive damages for use of this website as well as the products and services offered through the website.

COMPLIANCE WITH APPLICABLE LAWS

All applicable federal, state and local laws govern user access to this website and may also be subject to the laws of the country where you reside.

REVISIONS

Integra may terminate, change, suspend or discontinue any aspect of this website, including the availability of any features, products or services of the site, at any time and without notice. Integra reserves the right, at its sole discretion, to change, modify, add or remove any portion of these terms in whole or in part, at any time and without notice. Your continued use of this website after any changes to these terms are posted will be considered acceptance of those changes.

INQUIRIES

Most general inquiries received by email and/or telephone will be responded within the following 48 business hours on a first come, first served basis. The response time may vary depending on the season and/or volume of inquiries received. 

UPDATES

Our material is updated according to the 90-day cut-off period established by the CICC before every exam. By updating our content, we mean only modifying the information that has been touched by immigration law changes within the concerned period and not the totality of our material.
It is strongly recommended to our clients to place their order once they have confirmation of the exam date they are attending. However, if you order outside the 90-day cut-off period, you may need to wait until the update process for your specific exam date has passed in order to receive your materials/online access.
All sales are final and Integra will not refund, return or exchange materials for people who change their exam date or have previously purchased any of our materials.

CANCELLATIONS AND REFUNDS

If an order has not been shipped by the time a cancellation request is received (business hours apply), we will be able to cancel it and the corresponding refund will be processed within the next week. However, if an order has already been shipped, a cancellation is not possible, and no refund applies.
For any online/digital products/services order, we must receive the cancellation request within the next 24 hours after the purchase has been made. Requests received after the 24-hour time frame will not proceed.
* A 4% administrative fee will be deducted from any total/partial refund.

DISCOUNT COUPONS

Discount coupons must be applied at the moment an order is being placed.
No discount/refund applies after an order has been placed through our website.

EXAM DEFERRAL

Customers who have registered for one of our exam preparation seminars and decide to defer their CICC Exam date, will have the opportunity to postpone their seminar participation to the next round including the Seminar Video and the Seminar Exam Simulation. However, if the purchase includes any other online access, this cannot be extended neither postponed and it will end accordingly to the description of each item.  

COMMENTS

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

Integra uses your IP address to help us identify problems with our web server and to administer our web site. Integra also uses your IP address to collect demographic information for internal use of our company. These statistics are used to improve our web site and ensure that it provides the optimal web experience for visitors.

MEDIA

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included. Visitors to the website can download and extract any location data from images on the website.

COOKIES

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you have an account and you log into this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

PERSONAL DATA

Integra does not disclose, sell, resell, lease, or license your personal data, such as your name, phone number or email address, to any third party web sites. We may, however, share non-personal and anonymous information, such as domain name and IP address, the web pages visited and the links clicked.

You have the option of submitting personal contact data in the course of visiting our site. These contact details are stored in our secure datacenter so that we may respond to any requests made by you. Persons who supply us with their telephone number and email address on-line will only receive contact from us with information regarding their questions or immigration/academic case file.

CONTENT

The information contained in this website shall not be reproduced or altered in any form without the express written consent of Integra.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

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